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Question

Question

Resend notification if user task is not completed

asked on September 14, 2015

I am looking for a way to mimic the Workflow functionality to re-send a notification if a particular user task is not completed within Laserfiche Forms.  I have the attached process that works through an approval process.  My goal is to re-notify the user, if the task is not completed within X number of days.  I'm guessing it will have something to do with a timer, but I'm not exactly sure how to use them.  Also, a service task (email) will not work because I'd like to have a link to the form included in the 2nd notification.  Any help is much appreciated!

Thanks,

Nate

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Answer

SELECTED ANSWER
replied on September 14, 2015 Show version history

You can use a boundary non-intermediate timer event (right click User Task to attach it) to notify user.

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replied on September 14, 2015

Thanks Abby!

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