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Question

Question

PDF viewer in Laserfiche Client

asked on September 10, 2015

Currently a customer is having an issue opening up PDFs within the Laserfiche client. The only way to view the PDFs is to right-click and open the electronic file. If the document is opened it states that the file cannot be displayed. I attempted to look for the view in browser option in Adobe Acrobat and this did not resolve the issue as it was no where to be found due to being version 11. Is there a registry key that I could edit to make Laserfiche open with Adobe Reader instead within the client?

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Answer

APPROVED ANSWER
replied on September 10, 2015

If you're just asking about how to have the Client open PDFs in the native application (i.e. Adobe Reader) instead of the Client document viewer by default, then you can configure this in Tools > Options > View > Open With

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