I have a customer who wants to use those tiny fingerprint scanners as a way to authenticate his customers to initiate a loan process. Does anybody have any expereince regarding this? ...Javier
Hello Javier,
Can you provide more information so we can assess its feasibility?
1. Can you clarify what type of authentication you are trying to accomplish with biometric scanners?
2. Are the users logging into Forms with their fingerprints or using it during an approval process?
3. Do these users have Laserfiche accounts and named user licenses?
4. What version of Forms are you implementing?
Thank you.
Miruna,
thanks for the reply. Following, my answers in CAPITALS
1. Can you clarify what type of authentication you are trying to accomplish with biometric scanners?
TO DATE (OF COURSE WE´RE ALWAYS OPEN TO SUGGESTIONS) WE HAVE VISUALIZED THE AUTENTHICATION PROCESS AS FOLLOWS: USE FINGERPRINT SCANNERS (BLUETOOTH) WITH MOBILE (Android) DEVICES. A LOCAL FINGERPRINT DATABASE STORED IN THE DEVICE WOULD BE USED TO AUTHENTICATE EXISTING CUSTOMERS IN THE CASE THERE´S NO MOBILE DATA CONNECTION AVAILABLE AT THE TIME OF THE AUTHENTICATION. SCANNER SOFTWARE WOULD CHECK WHO THE USER BY HIS FINGERPRINT AND RETURN A VALUE STORED IN THE DATABASE, LET´S SAY THE NAME OR CUSTOMER ID NUMBER; FROM THERE, COMPARING IT TO A VALUE STORED AS METADATA IN A LASERFICHE FIELD SHOULD BE EASY AND THEREFORE PROVIDE THE REQUIRED FAIL PROOF, SECURE AUTHENTICATION. THIS WAY WE WOULD LEAVE THE FINGERPRINT IDENTIFICATION AND VALIDATION TO AN EXTERNAL (TO LASERFICHE) SPECIALIZED SOFTWARE
2. Are the users logging into Forms with their fingerprints or using it during an approval process?
AS WE ARE DESIGNING THE PROCESS, ANY OF THE TWO COULD WORK.
3. Do these users have Laserfiche accounts and named user licenses?
THE IDEA IS THAT THEY WOULD BE FORMS AUTHENTICATED USERS; NOT NECESSARILY NAMED LASERFICHE USERS, BUT FORMS-ONLY USERS. THE FORM WOULD BE USED NOT BY THE CUSTOMER HIMSELF, BUT BY A MOBILE AGENT (AN EMPLOYEE) THAT WOULD GO TO HARD TO REACH PLACES ALL OVER THE TERRITORY, TO PERFORM DIVERSE OPERATIONS WITH THESE HARD-TO-REACH CUSTOMERS, ON THE FIELD, AUTHENTICATING THEM VIA FINGERPRINT. WE ARE LOOKING FORWARD TO BETWEEN 2,000 TO 3,000 USERS OF THESE PROCESSES.
4. What version of Forms are you implementing?
WE ARE USING 9.2.1 (LATEST)
Hello Javier,
Thank you for providing the details of your use case.
Presales currently doesn’t have experience with biometric authentication as you’ve described. Now that you’ve posted your scenario in detail, a VAR or user with relevant experience may be able to give their input. I’ve tagged your post with additional topics so it’s easier for community members to chime in.
In the meantime, you might browse the Integration Marketplace for a solution that fits your needs.