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Question

Question

Weblink - Error when changing logo

asked on September 3, 2015

Hello,

 

I have a couple of customer's who are on Weblink 8 that are receiving error: "The theme could not be saved due to the following: the process cannot access the file 'C:\Program Files\images\LFWLloho.gif' because it is being used by another process." when trying to change the logo in Weblink Designer.

I have tried restarting IIS and World Wide Web and it still gives me the same error.

has anyone experienced this issue? Any help is much appreciated.

Weblink error when changing logo's.PNG
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Replies

replied on September 7, 2015

If you copy and paste the .GIF file to another location. Can you access it ok there?

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