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Question

Question

outlook bcc e-mails field

asked on September 1, 2015

I was recently setting up a template to import emails from Outlook, set up the defaults in Laserfiche, but the bcc emails and cc emails fields don't populate. The bcc and cc fields do populate properly. Tried changing the bcc emails and cc emails fields to allow multiple, in case it was trying to separate them, but no effect. Any ideas?

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Replies

replied on September 1, 2015

Check the width of the fields. Are they long enough for the email strings that are coming in? 

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replied on September 1, 2015

Both fields are 40 characters long, the test email was 17 and 16 characters long.

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replied on September 1, 2015

Thanks for reporting this issue. We have it filed in our system. We'll update the thread when a resolution is available. Note that the CCs and BCCs properties will use the name, unless the address isn't in the user's address book in which case it will fall back to the email address.

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