You are viewing limited content. For full access, please sign in.

Question

Question

Long Running Workflow Instances

asked on August 21, 2015

Hi,

We are regularly seeing that few workflow instances are not progressing for more than 3-4 days. It is limited to only few instances of a workflow. Rest of the instances of same workflow are going through without issues. When we terminate the current Waiting/Running instance and re-trigger it, the workflows are going through without issues.

This is adding a manual step in workflow administration. 

1) What can be the main causes for such instances ( which are in running/waiting state for long period)

2) Which tables in workflow database have Active workflow information? We can use this information to schedule a workflow to report out such workflow instances ( with TOCID, Name, Start  Time, Started By)

Thank you,

Srikanth

0 0

Replies

replied on August 21, 2015

It's not possible to guess what the cause is without looking at the workflow definitions and error logs on the server. Please open a support case to investigate the issue.

 

0 0
replied on August 21, 2015

Hi Miruna,

Sure I will open a support case for this. Will you be able to provide table details which stores details of active instances?

Thank you,

Srikanth 

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.