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Question

Null Value in Forms Drop Down List

Forms

Updated April 28, 2016

asked on August 18, 2015

We are using Forms 9.2.1.1069. I've noticed if I create a drop down field with 5 entries and later go back to reduce the list to 3 entries, the list will show "null" for the two deleted values. I've tried clearing the cache and restarting the forms routing service but it still shows with the null values. The only resolution that I've found is to recreate the field. Does this happen to anyone else?

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Answer

SELECTED ANSWER

replied on August 18, 2015

Hi Jen and Ege,

Thanks for bring this into our attention. We were able to reproduce the issue internally and an SCR was filed for the issue.

To workaround it, you can check the option "Assign values to choices" and then remove the values. You can then uncheck the option later.

Regards

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replied on October 7, 2015

I can confirm that the workaround does work.

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Replies

replied on August 18, 2015

Yes, I've seen that happen multiple times. It's pretty annoying, to say the least, since deleting and recreating that field also means having to reconfigure its rules and JS/CSS.

I hope it gets fixed in the next version.

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replied on August 21, 2015

Thanks for the information. I'll look forward to the next release as well. Your right, Ege, it is annoying!

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replied on April 28, 2016

Hi,

This issue is fixed in Forms 9.2.1 hotfix and Forms 10.

Thank you!

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Asked August 18, 2015
Updated April 28, 2016
343 views