Hi Bonnie,

That's not something that should be happening. All of these settings are stored in the Laserfiche database, windows updates shouldn't have any impact on it.

I've noticed you've had a lot of situations where users are losing their settings, so I'm going to throw out a random idea here. We've encountered situations in the past where an organization set up scripts that would reset users' settings out from under them, that ran every night or once a week. The idea here was to use this to force resetting the users settings to the default values. The problem is that often the users (or even other admins) don't know this is in place and it looks like their settings just randomly get reset. I don't know if that's what's going on in your scenario, but I wanted to raise that possibility since you keep encountering these weird issues with your users' settings being reset.