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Question

Question

Briefcasing Error - Workflow Activity

asked on August 11, 2015

I have a client that is having issues saving documents in Laserfiche and having them appear in the Public Weblink Portal. 

When one document is moved into the Public Documents folder within the Client the workflow starts and exports the document as a briefcase and I continually get the same error that I attached below.  The Audit Trail Service was not running and when I went to start it, I got an error and it stopped again, it was saying it was not being used by any applications.  Unsure what else to try to fix this error and get their Export Briefcase ability to work again.

CityofUnionCity_ErrorLog.PNG
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Replies

replied on August 11, 2015

It sounds like your Replicate Entries activity is trying to export audit data along with the entries but the user specified in the Workflow connection profile does not have rights to do so. You can just uncheck "include audit data" in the activity's properties and then re-publish the workflow. Or if you want to keep that, you can grant the user the "retrieve audit data" privilege.

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replied on August 12, 2015

I went and unchecked the "include audit data" in the activity's properties and then republished but I still received the error when running the workflow. 

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