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Question

Question

When saving an Excel document, a second document is created.

asked on August 7, 2015

 

Any ideas?

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Replies

replied on August 7, 2015

If the temporary file (which begins with "~") was originally created on a Windows folder (or a network folder), this is a normal behavior of Microsoft Office software. Please review these answers on the Microsoft website:

 

To prevent these temporary files from being stored into Laserfiche, we need to identify which product or component was responsible for bringing the documents into Laserfiche.

May I ask how the Excel document is saved into Laserfiche? Is it:

  • Dragged-and-dropped into Laserfiche Client?
  • Saved via Laserfiche Office Integration?
  • WebDAV?
  • Import Agent?
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replied on August 7, 2015

They are saved via the Laserfiche Office Integration

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