We have a process that sends an email notification (with the service task) at a certain point in the process then continues with the rest of the process. For some reason, the email notification fails on certain users and the process ends up in a suspended state. The first time it happened we realized we hadn't added the [Forms]email attribute to some user profiles. So we added them, and clicked the "retry" link to get the process to start again, but it's still not able to send the email. Does it reach back out to the Laserfiche Server to get the email address again, or is it still trying to use the email address it got (didn't get) the first time it tried to send the message? Is there a way to get the process to continue?

Thanks!