Question

Laserfiche Error 9498

Laserfiche

Updated July 21, 2015

asked on July 20, 2015

Receiving the above error when trying to do a search. Version 9.2.1.562

"Failed to fin the full-text search session. The connection to the search engine might have been reset (9498)

Any help with this error greatly appreciated.

1 0

Replies

replied on July 21, 2015

Hi David,

Not an error I have seen before but it seems this has happened to someone else a while ago.

https://support.laserfiche.com/forums.aspx?Link=viewtopic.php%3ft%3d20087%26amp

Hope this helps!

0 0

replied on July 21, 2015

Thanks Chris, saw that post earlier.

I tried changing the 'searchdeletetime' It did not help.

Here is the full error message.

Error Code: 9498
Error Message: Failed to find the full-text search session. The connection to the search engine might have been reset. [9498]

------------ Technical Details: ------------

LF.exe (9.2.1.562):
    Call Stack: (Current)
        CSearchView::RunSearch
        CSearchView::BeginSearch
    Call History:
          CLFClientAutomation::ExecuteAutomationCommand (GetInstanceInfo)
          CLFClientAutomation::ExecuteAutomationCommand (GetWindows)
          CLFClientAutomation::ExecuteAutomationCommand (GetWindowInfo)
           GetRepositoryProperties
          CLFClientAutomation::ExecuteAutomationCommand (GetInstanceInfo)
          CLFClientAutomation::ExecuteAutomationCommand (GetWindows)
          CLFClientAutomation::ExecuteAutomationCommand (GetWindowInfo)
           GetRepositoryProperties

David

0 0

replied on July 21, 2015

Hi David,

Hmmmm . I honestly have no idea what that error could mean, need Laserfiche to chime in here.

The only thing I could possibly suggest is to check the index catalog and/or re-generate the search index files as outlined here - https://support.laserfiche.com/KB/1011970

Good luck!

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Laserfiche Error 9498

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