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Question

Question

Unable to delete a workflow due to instances running with no state persistance store

asked on July 15, 2015

Somehow a few instances of a workflow lost their state persistence store. The post below shows this can happen when a service is halted. The client actually just wants to delete the workflow but since the running instances can't be terminated the workflow will not allow the user to delete. Is there any workaround for this. Can we delete the instances from the database?

 

https://support.laserfiche.com/forums.aspx?Link=viewtopic.php%3ft%3d20290%26amp

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Replies

replied on July 21, 2015

Hello Chad,

 

It sounds like this is an issue outside of the configuration scope.  I would suggest opening up a support case so the problem can be diagnosed.

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