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Question

Question

Tables shrinking to one line,

asked on July 14, 2015

We are having an issue with tables where we have an initial table that employees can fill out and add lines:

 

But when we go to the next form, with additional signatures needed, it puts all the open and closed answers in a row, instead of keeping the structure of the table.

These have all been set as read only and we've tried every thing we can think of to keep this from happening. We've set it as a required field on the initial page and not. Anythign we've done has gotten us this issues.

 

Do you know what might be causing this?

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Answer

APPROVED ANSWER
replied on July 15, 2015

Your reseller opened a support case and provided a copy of the business process. We were able to determine what the issue was.

In your starting form, you created the table to collect the account number, open/closed status, name, and relationship.

You then made a copy of the form to be used in the next step of the business process which is a user task. The problem is that in this second form, you had modified the table and created a second "open/closed" column. It looks like you then tried to remedy this issue by deleting one of these duplicate columns, however, the wrong column ended up getting deleted. You can tell this is the case by looking at the variable names of the "open/closed" column in your starting form and in your second form. In the starting form, the variable is "Please_Fill_Out_the_Below_Table/Open_Close" and in the second form, the variable is "Please_Fill_Out_the_Below_Table/Open_Close_1"

To correct this issue, just delete the table from your second form and add it back from the "Variable" section of the form editor. Then delete the duplicate "open/closed" column leaving only the original correct one. Now save the form and the variable for the column should match up with the variable name in the starting form. Note that you also won't need to set a default value for the column in the second form.

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Replies

replied on July 14, 2015

Hi James,

I'm a little unclear as to what your actual process is and how the form(s) are configured in your business process.

Can you open a support case with your reseller and provide a copy of the exported business process (.xml)?

Regards

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