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Question

Question

Web Access log in not recorded in Admin Console

asked on July 9, 2015

When logging into Web Access is it normal for the Administration Console to not log the log in/out times in the Administration Console?

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Replies

replied on July 9, 2015

Can you provide a screenshot or further details of what you're describing? The "All Sessions" node in the Desktop Administration Console shows Web Access sessions as well as the login time for me.

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replied on July 9, 2015

I checked the administration console and the server that the user was looking at through Web Access. Turns out they were looking at the wrong server through Web Access. I tested out with the correct server and everything was recorded correctly. Thanks Alex for the timely response.

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