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Question

Question

Is there any place where Laserfiche stores credentials locally?

asked on July 2, 2015 Show version history

Just for clarification

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Answer

SELECTED ANSWER
replied on July 3, 2015

They're not stored for connecting through the Client. The browser may store them for Web Access, but since that does not automatically connect, it would not cause your issue. But if you have a service running as that user, say Quick Fields Agent, Import Agent or an integration, that could do it.

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Replies

replied on July 2, 2015

Are you referring to a Laserfiche user and then having the credentials saved e.g. when you go to a web page and say remember me or remember password?

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replied on July 2, 2015

Yeah, like that. A client had issues logging into Laserfiche after a password reset and it locked the account on the Active Directory side due to failed attempts. The only place we thought of where the old credentials could potentially be stored is the Windows Credential Manager. Just seeing if there is any other place where credentials could be stored/cached.

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SELECTED ANSWER
replied on July 3, 2015

They're not stored for connecting through the Client. The browser may store them for Web Access, but since that does not automatically connect, it would not cause your issue. But if you have a service running as that user, say Quick Fields Agent, Import Agent or an integration, that could do it.

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replied on July 6, 2015

Snapshot also has an option to store credentials locally. It stores them encrypted in the registry. Other Laserfiche applications do not access these saved credentials.

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