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Question

Question

Using AD to login

asked on June 25, 2015

Have an odd situation.  Customer is trying to login through the LF Client on the Laserfiche Server...it works fine if we use the "Use Windows Authentication" check box, however, if we uncheck that box, and manually type in the Domain/Username and password...we get that the Username and password are incorrect.  However, if we do the same thing from their Terminal Server and login to the Client from the TS,  the same way, it works.  We've tried numerous accounts with the same result.  Any thoughts??

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Replies

replied on July 1, 2015

Hi Daryl,

 

This might be related to the user lacks the Log On Locally privilege on that machine. You may follow the steps in https://technet.microsoft.com/en-us/library/ee957044(v=ws.10).aspx and see if that fix the issue.

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replied on July 1, 2015

A case has been opened for this issue with Support, and all troubleshooting steps will be performed there. Upon reaching a resolution, this thread will be updated with said resolution to benefit others that may have the same issue.

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