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Question

Question

Can't connect to Laserfiche Client after update from 9.1.1 to 9.1.1.548

Laserfiche Version 9
Updated June 23, 2015
asked on June 22, 2015

Hello,

 

I work with Laserfiche Avante 9.1.1. I've update it to 9.1.1.548, to use the group link functionalities but since the update I can't connect on Client nor Administration Console. When I try I get this message : "No license has been allocated for this user. [9520]"

I made the update this morning, and try to connect just before, everything was good.

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Answer

SELECTED ANSWER
replied on June 23, 2015

Please make sure that your server is running with a valid license.

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Replies

replied on June 23, 2015

You can check to see if anything comes up in the event viewer. If there is an issue with licensing it should be displayed there as an error.

 

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replied on June 23, 2015

Yeah, sorry I was sure that there was no time limitation, but I forgot that it was a VarKit License.

Thank you.

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