Question

Weblink 404.17 error

WebLink

Updated June 23, 2015

asked on June 22, 2015

I keep getting a 404.17 error when trying to create a weblink directory. This is on a 2012R2 server. I added the application under default website. I pointed it to the web files location with all the info i just copied from the old server virtual directory path. Do I need to create an application or virtual directory? I have attached screen shots of what I have and the error. It is a MIME error. The other server was a 2003 server so the directory was setup a little different

ucity-weblinkerror.JPG (73.92 KB)

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ucity-iis.JPG (87.31 KB)

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Answer

SELECTED ANSWER

replied on June 22, 2015

I'm wondering if the issue is related to the web application name you're using. There may be a problem with trying to parse the URL when the browser encodes the space character with %20.

Try removing the web application in IIS, and then create a new one using a name that doesn't have a space, i.e. PublicPortal.

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Replies

replied on June 22, 2015

Check the Weblink App pool and change it to use .net 2.0 if it is using another version.

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replied on June 22, 2015

Ok, i changed that and now it gives me this... i have it setup for anonymous and to use the weblink username for logging in.

ucity login error.JPG (30 KB)

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replied on June 22, 2015 • Show version history

Please look at https://support.laserfiche.com/KB/1013646 and apply it. Basically you are missing a component

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replied on June 22, 2015

Yeah I have found that. I applied that application and now when you click browse it goes to this error. I can hit refresh and it logs in

welcomeaspx-error.JPG (58.07 KB)

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replied on June 22, 2015

What version of Weblink are you running exactly?

I'm not sure what you mean by "now when you click browse it goes to this error." Are you getting this window after logging into a shortcut? Can you login to Weblink first and if so, do you get the same message?

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replied on June 22, 2015

It is weblink 9. If you click browse from INETMGR on the application site it goes to that error. I then refresh IE and it logs in

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replied on June 22, 2015

So it only fails in INETMGR but works if you login directly through a browser (i.e open a browser, type in the URL and login)?

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replied on June 22, 2015

It shows the same from where ever i try to access it

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replied on June 22, 2015

I have another application setup with weblink to use windows auth on the same server and it works just fine.

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View 2 previous replies

replied on June 22, 2015 • Show version history

What browser are you using with Weblink when you get the error?

Does the account you are using for anonymous authentication have rights to the Weblink files and folders?

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replied on June 22, 2015

I was using IE. I just tried using Firefox and chrome with the same results.

error-child-request.JPG (49.98 KB)

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replied on June 22, 2015

If I hit refresh at that exact screen it will log in

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SELECTED ANSWER

replied on June 22, 2015

I'm wondering if the issue is related to the web application name you're using. There may be a problem with trying to parse the URL when the browser encodes the space character with %20.

Try removing the web application in IIS, and then create a new one using a name that doesn't have a space, i.e. PublicPortal.

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replied on June 23, 2015

That did the trick! Thank you.

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Weblink 404.17 error

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