Whenever a user uses quick search or normal search, entering a search term longer than 11 characters returns this error:

Error Code: 9020
Error Message: The parameter is out of range or too long. [9020]

------------ Technical Details: ------------

LF.exe (9.2.0.472):
    Call Stack: (Current)
        CSearchView::RunSearch
        CSearchView::BeginSearch
        CMainFrame::OnCmdQuickSearch
    Call History:
            CAttachedRepository::GetProfileValue
           GetOptionString ([Search]ContextHitLength)
            CAttachedRepository::GetProfileValue
           GetOptionString ([Search]IncludeShortcuts)
            CAttachedRepository::GetProfileValue
           GetOptionString ([Settings]UseDefaultCollation)
            CAttachedRepository::GetProfileValue
           CSearchView::GetTemplateIdFromSearchString

I'm wondering if there's any relation to this kb: https://support.laserfiche.com/kb/1012363 even though I'm just trying to search?

If you add a few more characters to the search (total 20-25 characters or so), a 9008 error comes up instead.