Question

Forms syncing user questions

Forms

Updated June 23, 2015

asked on June 3, 2015

Currently forms has a participant group. It is currently using accounts from AD. The issue is it is pulling the entire AD when trying to sync. This is causing Forms to slow or causing high processing/memory usage on the server. Is there anyway to only sync the users that are part of the participants or will forms be forced to look at the entire AD?

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replied on June 3, 2015 • Show version history

Are you using the entire AD as base distinguished name for LDAP participant?

If you only want to use part of users from AD as LDAP participants, you can set the LDAP Server Profile with one or more base distinguished name that holds those participants.

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replied on June 8, 2015

There is currently a specific OU with a distinguished name that was added for users to sync. The only exception is that it is not looking at this group but the entire AD instead. When user are added and then the customer tries to sync manually Forms crashes. If a support case is needed to be opened I can go ahead with that and then update the solution on this page.

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View 2 previous replies

replied on June 8, 2015

What is the exact version of your Forms? This can be found from the top right drop down > About. Please include the build as well.

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replied on June 10, 2015

Laserfiche Forms 9.2.1.1069

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replied on June 22, 2015

Any updates or suggestions on this? Should I open a support case instead?

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replied on June 22, 2015

A support case is always the preferred way if you expect a timely response. The forums are monitored by Laserfiche as time permits, so a speedy response is not guaranteed.

If the crash generates a dump file, please attach it to the case.

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replied on June 23, 2015

Thanks Miruna,

I'll get as much information as I can to open up the case.

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Forms syncing user questions

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