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Question

Question

Signature Error: getcontext and clear

asked on June 1, 2015 Show version history

After publishing a Laserfiche Form, we click on the link and it gives us this error message.

I am able to get past that error message, but when I click on the signature button to test the form, I get this message...

 

I've been playing around with it and haven't been able to figure it out. Any help would be really appreciated!

 

Thanks!

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Replies

replied on June 2, 2015

What version of Internet Explorer and Forms are you using? Does it happen in other browsers?

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replied on June 2, 2015

Turns out it was an issue with our intranet and we got it figured out. We had to make it so when you clicked on the link to the form it opened a separate window and that fixed it.

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