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Connecting workflow to forms

Forms
Updated June 1, 2015
asked on May 29, 2015

I have my Laserfiche form which can be accessed by different users,once the first user submit the form,i need to update the value in the database,so in process modele,i added service task between the user task to connect to workflow.in workflow i used custom query activity to update the value in database and the process should proceed further,when i run the process,workflow is not triggered and in my results page the instance status shown as progress and in history ,status shown in service task as 'suspended'.can anyone help me to work around it?hope u understand my question?

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Replies

replied on May 29, 2015

Whenever an activity in Forms is suspended the details are posted in the local event viewer application log of the Forms Server. It should tell you what is wrong there. It is likely a problem communicating with the Workflow web server http://servername/workflow, you can visit the site in a browser to see if there are any problems.

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replied on May 29, 2015 • Show version history

Sorry,i am new to laserfiche,where i can find the application log of Server?how could identify whether the workflow gets triggered?

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replied on May 29, 2015

From the server type "Event Viewer" into the Start Menu Search box. Choose "Event Viewer". The application log is under Windows Logs.

In Workflow Designer there is a common search called "Today's Workflows". If you don't see an instance of your workflow in there then it was never called.

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replied on May 29, 2015

You can search in the Workflow Designer to see if an instance started. Given that the task is suspended in Forms, it probably did not get as far as starting the workflow.

 

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replied on May 29, 2015

Actually workflow is not triggered in this case,what are the possible reasons which workflow is not triggered from forms?

I have given Workflow name in Laserfiche Workflow service task properties and 'wait until workflow finishes before proceeding' is also checked.

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replied on June 1, 2015

Have you looked in the Event Viewer like Chad suggested? Usually, the more common reason for this situation is that Forms is not set up correctly with a Workflow server (in the Forms Configuration page).

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replied on May 29, 2015

I have my Laserfiche form which can be accessed by different users,once the first user submit the form,i need to update the value in the database,so in process modele,i added service task between the user task to connect to workflow.in workflow i used custom query activity to update the value in database and the process should proceed further,when i run the process,workflow is not triggered and in my results page the instance status shown as progress and in history ,status shown in service task as 'suspended'.can anyone help me to work around it?hope u understand my question?

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