I have a customer that is trying to annotate on a document. User had a 3 page document, which they combined with some other pages from within laserfiche.
On the first three pages, they can annotate (highlight, redact, text box), but on the added pages they cannot. Nothing happens, select highlight, choose are to highlight, then nothing.... Same thing when they try to delete some pages from the document. No errors, but paged do not delete.
User has full access and feature rights to this document (checked effective perms for this user). Document has NOT been checked out.
Anyone seen this before? It seems a bit odd to me.