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Question

Web Access self service password reset

asked on May 27, 2015

Is there a way for users to reset their Web Access password without having an Administrator have to do it?  

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Replies

replied on May 27, 2015

Yes, there is. Please see this help page for more information.

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replied on May 28, 2015

Thanks Alexander - I should've been clearer in my question.  What if I've forgotten my password and can't get to the change password screen?  Is there anyway to reset it without involving an administrator?

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replied on May 28, 2015

Laserfiche currently doesn't offer any fully automated solutions out of the box for this, but you could implement an ad hoc solution through home grown methods or perhaps through the use of Laserfiche Forms, Workflow, and the SDK.

Note that for any solution you ultimately choose, I would recommend something along the lines of a password reset request form which sends a link via email to the user that takes them to another form that actually handles the password change. While Laserfiche repository users are not required to have an associated email address, it'd be good to add one, perhaps in the "description" field for the user.

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