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Question

Question

Document pages saved to LF as separate documents instead of collectively

asked on May 21, 2015

I have a customer who is scanning to email/LF from a MFP. For example, she is scanning a 10 page document. Upon hitting "Scan," the pages are scanned and then automatically sent as PDF to their email, all as one document (with 10 pages). This is how she wants it to be saved in LF however, when the pages are saved to LF, they are all saved as individual documents, so the customer has 10 separate documents they now need to combine manually into one collective document.

Is there a setting in LF or IA that we can select that will import the entire 10 page document bundle and save as one complete document and not separate pages?

 

Thank you in advance

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Replies

replied on May 21, 2015

In Laserfiche go to Tools -> Options, New Documents, Settings

 

 

I'm guessing the files are coming off the MFP as multiple images and then the software is bundling them into a singlular PDF. This can be accomplished in Laserfiche and Import Agent.

 

Import Agent settings are set per profile and on the Document Handling tab under Image and Text Files section.

 

See if either of those do the trick.

 

Cheers,

Carl

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