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Question

The forms server 'servername' is not configured to interact with this workflow server.

asked on May 20, 2015 Show version history

We recently set up a staging environment and brought things over from our Dev environment.  Everything in Dev is on one box and is working nicely. In Staging we have 2 web servers being load balanced, and a LF server with WF.  Forms on the web servers are configured using SSL, and WF web services are not.  I believe we have these settings properly set in the Forms Config where the primary forms server SSL box is checked, and the Workflow servers SSL box is NOT checked. 

 

The problem we're having is that when the form is submitted, it properly triggers the Workflow on the LF server, and its first activity is retrieving the forms content, which then fails with the error "The forms server 'servername' is not configured to interact with this workflow server." 

 

We're running out of things to try on this one and am looking for any help on what this could be, or if we're just thinking about this wrong...  You'd think since it properly triggers the workflow, there's no way forms could be configured to the wrong workflow server as the error suggests. 

Thanks in advance,

 

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Replies

replied on May 20, 2015

On the Forms configuration page, at the bottom of the Repository tab, is your Workflow server configured? Make sure the SSL checkbox right underneath it is unchecked since your WF does not use SSL.

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replied on May 20, 2015

the workflow server is configured and the SSL checkbox is unchecked.

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replied on May 20, 2015

Hello Brandon, On the Workflow Designer > Retrieve Laserfiche Forms Content > Server > Manager Servers > (desired forms server) > Edit Web Service, for URL: is it the same exact one found in your FormsConfig > Forms Server > Primary Forms Server URL? Please note that this is case sensitive. So machinename/forms does not equal Machinename/Forms.

 

Hope this helps.

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