Question

%(initiator) and username are different (name change)

Laserfiche Workflow

Updated February 26, 2016

asked on May 15, 2015

Hello,

We have an employee who was married and changed her last name. I updated her username as well as the [SETTINGS]UserName attribute in Administration Console.

Now she can snapshot with the updated username but Workflow %(initiator) token is still using her old name. This is a problem since we use the name to match up documents. What else do I need to change to fix the initiator token? I would like to avoid deleting and recreating the user if possible.

Thanks!

1 0

Answer

SELECTED ANSWER

replied on May 15, 2015

This is a known issue (same issue described in this thread). The names are cached on the Workflow Subscriber. You can restart the Workflow services to clear the cache. A full fix will be available in Workflow 9.2.1 which will be released early next week.

4 0

replied on May 15, 2015

Thanks, I restarted the services on the Workflow server.

1 0

Replies

replied on February 26, 2016

Hello,

I`m experiencing the same issue. I would like to know if restarting the Workflow services will affect in any way to the workflows that are running.

Thanks in advance.

0 0

replied on February 26, 2016

Any running workflows will be saved to the database when the service is shut down and resumed when the service restarts.

1 0

You are not allowed to follow up in this post.

Question

Question

%(initiator) and username are different (name change)

Answer

Replies

Sign in to reply to this post.