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Question

Error Generating Pages - Error 780

Laserfiche Version 9
Updated May 15, 2015
asked on May 14, 2015

Periodically when generating pages, the job fails and I receiving the following message.  "Error generating pages for ***:  No response received from server. [780] [780]".  I'm unable to find anything in the event viewer on the server (or on my workstation) when this happens.  My client version is 9.2.1.562.

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Replies

replied on May 14, 2015

Michael,

Have you tried changing the generate pages option to use the snapshot drivers? If you go into your client and go to Tools->Options->Generate pages and click the radio button "Use Snapshot Virtual Printer." You can try to use this alternative to generate pages within the client. I would have a support case opened so that Laserfiche can test out this document on their end and provide another alternative solution.

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replied on May 15, 2015

Cristobal,

Have not tried out the 'Snapshot virtual printer' option.  Also, the problem is intermittent and not document specific.  Resubmitting a document usually processes without error.

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