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Question

Question

Forms Submission - Performance Impact

asked on May 7, 2015

Hi,

 

We would need assistance in improving the performance of the submission process.

 

We have a form with close to 600 fields.

We have implemented pagination using custom JavaScript and also have several other validations.

Business process is designed to store a duplicate form[with no pagination] in order to avoid issues with hidden fields/pages while saving the form to repository.

We have only 5 field rules implemented in LF.

 

It takes around 15 seconds to route to Thank you page after Submit.

 

Is there a performance impact due to the fact that we have multiple forms to handle pagination?

I trust performance is linked to number of fields. Do you have any average time graph for submission? [examples - 100 fields - 2 seconds, 200 fields - 3 seconds and so on.]

Will custom JavaScript be executed after Submission [we have methods executed on load and no JavaScript method associated to Submit click] and we don't show the form after Submit?

 

Any suggestion/help is appreciated.

 

Thanks.

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Replies

replied on May 8, 2015

Hi there,

You mention a form with 600 fields and pagination. Is it possible to separate each page to individual forms? 

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replied on May 8, 2015

Hi,

 

We didn't have an option to break the form due to the following factors.

 

1) We have related entities/fields across pages.

[Example: We have custom JS fields in a page to display values based on values in a field in a different page]

 

2) We wanted a single form stored in the repository and stitching multiple forms to achieve this was complicated.

 

Let me know if there a better way to achieve this.

Thanks.

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replied on May 11, 2015

Hi there,

What kind of business process is it? and what form is it?

replied on May 11, 2015

Hello

 

Please contact your reseller (Var) , he/she can open a case with Laserfiche Tech Support on your behalf.  In order for Technical Support to review your case, please submit a copy of your business process and confirm what version of forms that is currently installed on your system. The latest one available is version 9.2.1.1069

 

Regards

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replied on July 7, 2015

Hi. We're having a problem with a delay of the form loading and submitting, and we have about the same number of fields you have. Did you get an answer from Tech Support that you'd be willing to share?

Thanks!

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replied on December 28, 2015

Hi there,

Can you open a Support Case about the submitting delay issue? We can provide a potential fix for you.

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replied on January 8, 2016

Hi there,

This issue is addressed in Laserfiche Forms 9.2.1 Update 1

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