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Question

Question

The activation server returned an invalid reponse

asked on April 29, 2015

I am attempting to install LAserfiche server onto a new server.

When entering the Activation Key, I get the following response.

Any thoughts?

Avri

 

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Answer

APPROVED ANSWER
replied on April 29, 2015 Show version history

Did you try activating again a few minutes later? Our logs indicate a successful activation shortly after you started this thread.

It's unclear what may have caused the initial issue, but you can check the Activation Log file on that machine, located at C:\ProgramData\Laserfiche\LFActivationLog.txt to see if it reported anything out of the ordinary.

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Replies

replied on April 29, 2015 Show version history

Our records show that is was activated today (4/29/2015) at 10:44:27 AM.  Are you activating it again on another machine? If so, you will need to deactivate it from the original machine first by uninstalling it then activating the new machine again.

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replied on April 30, 2015

I figured it out.

Thank you.

Had network restrictions.

Avri

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