Question

Check in Check out

Version 9 Forms Administration

Updated May 7, 2015

asked on April 24, 2015

I have been testing the Check In and Check Out function in the repository and find that it does not necessarily perform like I think it would.

The 1st user checks out the document, but there isn't a flag or indication that the document is currently checked out unless the 2nd user view the checkout details.

A 2nd user can download the same document and make modifications to the document, save, and submit the document. But the document doesn't truly get saved since it is checked out by another user.

I am wondering if this a 'coding' issue or setting issue where I can go in and set it up. If not, is there any possible solutions?

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Replies

replied on April 24, 2015

Hi Deborah,

If two users are viewing the same folder and one user checks out a document, the second user won't see any indication of it until there view of the folder gets refreshed.

However, if the second user did try to open and edit the document that was checked out by the first user, they should have received the prompt:

If they don't see that prompt, they may have selected the option to "Open as a writable file" and then checked the "Don't ask again" box. The reason that there's the option to open as a writable file is that upon editing the document and saving it, the user can choose to save it back as a new document. If you want to bring that prompt back up for the user, then you can remove the [HIDDENDIALOGS]LockedEdocOpenMode attribute for that user.

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replied on April 27, 2015

Hi Alexander,

This attribute does not exist for any user or groups. Is it possibly a setting on the repository side?

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replied on May 7, 2015

Hi Deborah,

Sorry for the late reply. Perhaps check the attributes for the Everyone group or you may want to ask the users to reset their hidden dialogs by going into the Client to Tools > Option > Reset > Prompts.

Regards

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Check in Check out

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