Question

How to begin a Forms workflow with the option to chose 1 of 2 recipients in the next step

Forms

Updated April 22, 2015

asked on April 22, 2015 • Show version history

Good morning. I am designing the flow in Forms. In configuring the Start Event, I have a form. I would like the start event to begin with the option of the Service Rep to chose 1 of 2 possible recipients of the next step in the process.

I am able to configure this using a User Task, but how can I enable this type of functionality on the Start Event?

It seems the Start Event assumes that only 1 person would need to "receive" the form (or that there is only one possible outcome).

What I want is something like this:

initial form User Task.jpg (30.88 KB)

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flow.jpg (11.88 KB)

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Answer

SELECTED ANSWER

replied on April 22, 2015

Hi Jason,

You are correct. The start form can only have a "Submit" button.

However, you can still use your routing based on field values.

Instead of having Engineering and Tool Room being the Submit choices, have them be a required radio button selection and leave the default Submit button on the starting form.

Have the start event go into a inclusive gateway then for the outflow paths from the gateway be specified by the routing based on this Field Variable.

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replied on April 22, 2015

*A note for clarity, you can use an exclusive or inclusive gateway since only 1 outgoing path is desired.

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replied on April 22, 2015

If you want as well, you can actually use javascript to change the submit button name. So you can have it set so when a user changes the dropdown or radio selection for who to send it to, the button they press to submit will be changed accordingly. This can make a nice added touch for some users.

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How to begin a Forms workflow with the option to chose 1 of 2 recipients in the next step

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