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Question

Briefcase and Redaction - 9036 error

Laserfiche

Updated April 20, 2015

asked on April 20, 2015

Hi All,

Got a bit of a problem. When I have a redacted Laserfiche document (.TIF) I can't seem to export it to a briefcase. Normal documents are fine just docs that have been redacted. I get the error :-

Full details in error details.txt

I am testing this using LF Client 9.2.1.562 and LF server 9.2.1.562.

Anyone else seeing the same thing? Looks like a bug to me.

Cheers!

Error Details.txt (1.12 KB)

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SELECTED ANSWER

replied on April 20, 2015 • Show version history

The issue occurs when most or all of the words on the page are redacted. The issue is a bug and an SCR has been filed for the issue.

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replied on April 20, 2015

Thanks for opening the case Chris.

For the benefit of others viewing the thread, the thread will be updated with the findings of the case once we have determined what the issue is.

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Briefcase and Redaction - 9036 error

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