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Question

Forms - cant edit user's email addresses in account settings

Forms
Updated February 9, 2018
asked on March 31, 2015 • Show version history

Laserfiche Forms Version 9.2.0.853

When I try to edit user's account information in forms certain sections, like the email field, are blocked.  Moving my cursor over the field displays a red slash showing it's blocked from editing.  The user I'm logged in as is an admin in both the laserfiche client and forms.  

How do I enable editing for user accounts in Forms?

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Answer

SELECTED ANSWER
replied on March 31, 2015

It appears Forms pulls in email addresses from Active Directory without creating the following attribute: [Forms]E-mail

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View 3 previous replies
replied on April 15, 2015 • Show version history

Windows user won't use [Forms]email attribute, and the attribute should have no effect even if it's added to the user in repository.

It's strange though that the input element does not appear to be disabled in your screenshot. And there should be domain name in the username. 

What browser are you using? Is the input element not editable for name?

And for other windows users, is this issue the same? Do they have domain name?

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replied on February 5, 2018

Hi Rui Deng,

 

I have the same "bug/error" from my user's account. My email dont appear.

I don't know what is Active Directory. How can I check it?

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replied on February 6, 2018

You may ask your IT about it: the people that helps you creating this account.

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replied on February 7, 2018

I'm the IT but we dont have LDAP.

I created this Windows Account Named User from my computer only.

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replied on February 7, 2018

Sorry I'm not familiar with domain accounts. From my understanding, there would be a tool "Active Directory Administrative Center" where domain admin can create users and edit user's email. The email that Forms gets can be configured from that tool.

Can you post a new question about your environment, and describe how you created that account?

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replied on February 9, 2018

Thanks Rui Deng,

I'll post a new question.

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Replies

replied on March 31, 2015

What kind of user are you trying to edit? Is it a Laserfiche Named User, Windows Account Named User, etc.?

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replied on March 31, 2015

It's a Windows Account Named User.

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replied on March 31, 2015

If it's a Windows Account Named User, then Forms should be pulling in the email address from AD if it exists.

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