Is it possible to email from workflow to distribution lists configured in Outlook? (i.e., ones that do not match any configured Active Directory Laserfiche groups.)
Finally got this working - I just needed to add @babson.edu to the list name.
If they are an actual email address for example (admins@yourcompany.com) then you can code the email address in the activity directly to that address and not do an active directory lookup.
Workflow can use Exchange distribution lists, but not groups of contacts created by the user on the Outlook side (since those are specific to a user).
I did try sending to a list, but it failed, saying: A recipient must be specified. There must be some configuration somewhere needed to allow this, perhaps on the Outlook side.
Yes - I'm on it myself. But it is not an email-style distribution list (IT_ops@xyz.com), it's a named list. So when I put "IT Operations" as the address in the workflow, I don't see how the Laserfiche email server is supposed to interpret that, unless our Outlook server has to be setup to expect it?
There is no Lasefiche email server, Workflow uses the SMTP server specified in its configuration to send the message (I'm guessing Exchange in your case?). Outlook is just the mail client. So, yes, the email distribution list needs to exist on the mail server.
It does exist. Thanks for your explanation, in that case I'll follow up with our support to see what's going on.