We have a Client who currently on their production server can run template field searches but Laserfiche Client logs them out at the 20 minute mark (Repository set to logout user automatically after 20 minutes) before any results can be displayed. Meaning the search takes an excess of 20 minutes without returning results at the least.

Used the same database and upgraded Client to 9.2 in a test environment (installed 8.3 Server, registered repository & upgraded to 9.2.0). After the 9.2 database upgrade completed, I tried the same field search in 9.2 and it also ran until the user was logout without displaying results.

Waited about 45 - 90 minutes with the only changes to the system being setting the auto logout to never. When I run a search now for the same template fields as above, the search results are returned under 6 seconds. This same search would not return results under 20 minutes right after the upgrade to 9.2.

Is there a re-indexing of the Laserfiche Database that runs in the background after the upgrade to 9.2?

The major differences between the production and test are as follows:

Production: LF Server: Windows 2008 R2 SP1 with 12 GB of RAM and SQL server is Windows Server 2008 R2 SP1

Test: LF Server: Windows 2012 R2 Standard with 32 GB of RAM and SQL Server is 2012 R2 with 32 GB of RAM.

Any thoughts?

I know the resource improvement is significant but the same results was not attained right after the upgrade process.