You are viewing limited content. For full access, please sign in.

Question

Question

Generate Key for WebLink Gives Error

WebLink
Updated March 9, 2015
asked on March 9, 2015

When I try to generate an activation key for our Starter Public Portal for WebLink, I receive the following error message:

Error: Error occurred while trying to establish communication with key database.

 

0 0

Answer

SELECTED ANSWER
replied on March 9, 2015

This issue has been fixed by the Infrastructure team.

0 0

Replies

replied on March 9, 2015

Please have your VAR call our Production Department and have them check your order.  The message usually means a licensing issue on our end. Not a technical issue.  It should be something the Production Department can easily resolve.

0 0
replied on March 9, 2015

This issue appears to be specific to your organization's order. We'll look into it and update the thread once it's resolved.

You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...