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Question

Question

Rollover Volume Security does not Assign all Rights

asked on March 9, 2015

I am running Avante 9.1.1. When a new rollover volume is created, sometimes a key access right is omitted from a group. In this case, the access right was 'Create documents' and those users informed me that they could not perform their work. I have seen this in previous versions at my site, but it has never caused any terrible hardship - until now.

Can you think of any contributing causes? Have you ever seen something like this before?

It is tricky to reproduce this error. I usually can only find and fix them when troubleshooting an access rights type issue.

 

Thank you in advance!

 

 

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Replies

replied on March 9, 2015

The Create Document right is removed from newly created rollover volumes. This forces you to import into the parent logical volume instead of the child volume.

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replied on March 9, 2015

Can you clarify the reason why Workflow is being used for volume management? When you create a new document and specify the "parent" rollover volume (logical), the Laserfiche Server automatically handles which physical volume the document will actually go into. You should then be able to continue adding pages to that document.

A generic example based around your scenario would be to create a new blank document in the Client and choose to use the rollover volume. Looking at the document properties, you'll see that the Laserfiche Server actually puts it into the latest physical volume in that rollover. You should then be able to open that document in the Client and scan pages into it using Laserfiche Scanning.

Can you confirm that the above example works in your environment?

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replied on March 10, 2015

To follow up on what the others have said - in general the lack of the Create Document right shouldn't impact people, because no one should be importing into the individual child volume directly. Everything should use the logical volume parent as their target volume and the Laserfiche Server will handle it all automatically. If anything is trying to import directly into a specific child physical volume, it's probably not doing so in the correct fashion. 

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replied on March 9, 2015 Show version history

I think I see what is happening here.

 

Thanks!!

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