Currently the organization is taking an Excel spreadsheet and filtering items within it and then using the Laserfiche office integration button to save the document as a new document. On the drop down they select PDF and import the document successfully. With the same Excel spreadsheet opened they filter out some other items and proceed to do the same thing. The only exception is that the PDF option is no longer available. This is happening to office 2010 and 2013. I have not tested this with the 9.1.x clients. I have also recreated this on my own machine with just a basic excel file.