Question

my form fails to email based on a variable

Updated February 26, 2015

asked on February 25, 2015

I am trying to have a form emailed to a user for approval. It is not completing this task. I am filling a field based on a data source. Once a location is picked the field is filled with the managers name. The user task is set to email based on the user in the field. The process keeps terminating once it reaches this task.

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replied on February 25, 2015

It looks like it is looking for a user named anonymous. I am not sure why it is not looking for the name filled within my field.

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replied on February 25, 2015

I don't believe it is actually looking for _anonymous, I think that's just what it reports. So more than likely the username you are passing using the variable is not in the correct format to assign a user task. There are a few different ways it needs to be formatted depending on your setup.

If it is a forms participant user, it needs to be the employees email address. If you are using named users with windows accounts, it needs to be in the format of "domain\username". If it is a named user using a Laserfiche account, it needs to be the exact way it is in the Laserfiche admin console.

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replied on February 26, 2015

We added a data base lookup and now I am able to fill my field with a user from the forms server.

Thank you for you help

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replied on February 25, 2015

My guess is that it is not failing on emailing, but it is failing on assigning the user task to the correct user. The best way to find out is to check the event viewer of the Forms server and see what error it is giving.

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my form fails to email based on a variable

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