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Question

Moving a physical volume in Laserfiche 7.2 - not working as expected

asked on February 23, 2015 Show version history

According to the documentation Laserfiche will move a physical volume from one drive to another to free up some space on a drive.   We just need to specify the new drive and path.  

During our tests we noted that Laserfiche is only moving a single file from the source volume to the target path.  A file named "volume.id" is the only file that Laserfiche moves to the target drive and path.   The remaining content on the source drive and path is left on the source.   Not what we expected. 

We have moved the remaining contents manually but are not sure if this is supported, although Laserfiche appears to be working ok after we move the files manually.

We are using fixed paths.

Here is a quote from the documentation, page 9, Moving Volumes:

Moving Volumes

You can change the location of volumes by selecting the volume in the Administration Console and selecting the Path tab from the Properties dialog. (You cannot browse to network drives or UNC paths, but you can type them manually into the path box.) If you change the fixed path for a physical volume, the volume files will automatically be moved to their new location for you. If any problems occur during the volume move, the move will be cancelled and the original volume will remain unchanged in the original location. If you change a removable path, the volume will not be moved automatically—it must be manually relocated.

.....

You can change the path for individual, existing physical volumes within a logical volume. This is performed exactly like changing any other physical volume path. If you change the fixed path for these physical volumes, the volumes will automatically be moved.

 

Is Laserfiche 7.2 supposed to move the entire contents of the physical volume?

Is it safe/supported for us to move the content manually?

Thanks

 

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APPROVED ANSWER
replied on February 23, 2015 Show version history

Hi Andrew,

Can you provide a link to the documentation where you are seeing that information? It should only be applicable to Laserfiche 8 and higher. If you are referring to the Volumes: Introduction and Best Practices white paper then we'll try to incorporate the applicable Laserfiche version information in the paper directly. Currently we only tag the download item from the support site with the versions that are applicable, but I can see where having this information in the paper itself would be useful.

From the Laserfiche 7.2 Administration Guide, here is what it states regarding modifying volume properties

After a volume has been created, you may modify its properties. However, modifying a volume's fixed or removable path will not update the location of the physical files. These files will need to be manually copied to the new location.

Note:  We recommend that you do not move the physical files associated with a volume. Instead, you should copy those files to the new location. You should only remove the original files after you are sure that the procedure has been successfully executed. We also recommend that you perform a backup of your volume files before performing this procedure.

Regards

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Replies

replied on February 23, 2015

Thanks Alexander, that explains the behaviour we are seeing.

The documentation we referred to is here, we received the link from our account manager.

 

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