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Question

Question

Citrix & Recent Documents

asked on February 17, 2015

When a user goes to File->Recent Documents on a citrix deployed laserfiche client they get "No recent documents available". When the same user logs on to a locally installed client the recent documents are visible. Recent documents also works on the laserfiche client installed on the citrix server for the same user. We have tried to republish the application but it does not work.

I understand that this is not a laserfiche issue but has someone else faced a similar problem & knows of a solution?

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Replies

replied on February 18, 2015

The recent document list is in the user's attributes, which are stored in the Laserfiche repository. If you log into a Laserfiche repository as the same user, you should see the same recent items list no matter where the client is installed.

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replied on February 18, 2015

Robert unfortunately that is not the case. I am not seeing the Recent Documents on a citrix published client even if I log in as the same user.

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