Question

Email from Weblink - Laserfiche E-mail plug-in

WebLink

Updated March 5, 2015

asked on February 11, 2015

A client of ours is trying to email from WebLink but doesn't have the email feature. My understanding is that you need to have the Laserfiche E-mail plugin-in license to be able to achieve this. Is this accurate?

The Laserfiche Email Plugin is activated by the server license from what I read on the web help.

Is the Laserfiche E-mail Plug-in license an additional cost or is it included in Rio?

What would be the process to achieving this?

Thanks in Advance

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Answer

SELECTED ANSWER

replied on February 11, 2015

To setup Weblink email , launch the Weblink Administration Utility and select "email" tab

then enter the proper settings for your Mail server. review below image

2015-02-11_0951.png (32.08 KB)

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Replies

replied on February 11, 2015 • Show version history

The Laserfiche Email Plugin is included in Laserfiche Rio. Whatever your error is, it's not likely linked to the Email Plugin itself.

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replied on February 11, 2015

What message are they getting when they try to email from Weblink?

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replied on March 5, 2015

Related on this - I have entered a valid email config, sent test email but when I go to save the config I am getting the following error - see attached.

Invalid SMTP setup, but it did test correctly and I received the test email.

Jeff

ScreenClip.png (224.1 KB)

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replied on March 5, 2015

It says that the SMTP server is invalid. If you use that SMTP server outside of LF using another mail client, does that work?

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replied on March 5, 2015

Yes, the test email sends.

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replied on March 5, 2015

Please open a case with your VAR so we can look further into this behavior.

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Email from Weblink - Laserfiche E-mail plug-in

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