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Agenda Manager cannot delete user

asked on February 6, 2015

I have a customer that is trying to delete a user from Agenda Manager. This is being prevented due to the table ReportLocks having multiple reports listed for that user. These entries are from a few years ago e.g. 2012. I have tested this with creating a test user and then deleting that user and it works fine. 

1) How would I release these Locks

2) Would it be safe to back up the Agenda Manager DB and delete entries in that table associated with the User's trustee ID?

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replied on February 6, 2015

Backup the Agenda Manager database first. Then, go ahead and delete the rows from the ReportLocks table where the LockedBy column references the trusteeid of the user that you want to delete.

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replied on February 6, 2015

I'll give that a shot thanks!

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