Customer is receiving an issue when they try to edit a Word or Excel Document.
They receive an authentication login to communicate to the server. See screen shot.
Is the document saved on the Server? Or is the document saved locally then uploaded back to Agenda Manager?
I found this article referencing a similar issue with Microsoft.
http://support.microsoft.com/kb/2019105
Could you explain what requirements a user must have in order to edit the document?
They are on Microsoft Word 2007