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Question

Generate pages is disabled in web access but in client it is enabled.

Laserfiche Web Client

Updated January 30, 2015

asked on January 29, 2015 • Show version history

How can users generate pages for excel? It is not a setting under default option and also when they right click they do not have option enabled. We are using Web access 8.3. Same option is enabled in client. I tried it and it's the same issue for me also. Even when I use admin login I do not get option to generate pages for 'excel'.

1-29-2015 4-21-15 PM.png (63.72 KB)

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replied on January 29, 2015

Web Access isn't able to directly generate pages through Snapshot like the Client does, since web servers are not set up for this. You'll want to install Snapshot as a shared printer and print to it directly.

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replied on January 29, 2015

What version of Web Access are you using?

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replied on January 30, 2015 • Show version history

Sorry I forgot to attach screenshot. Justin, so are you saying that is supposed to be grayed out in web access?

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replied on January 30, 2015

That's correct. Please see this help page, specifically the note marked "Important"

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replied on January 30, 2015

Yes. Generate pages is available (and will be enabled) for PDFs, but not for other document types.

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Generate pages is disabled in web access but in client it is enabled.

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