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Question

Question

Forms 9.2 hotfix??

asked on January 28, 2015

Checking with Laserfiche people to see if there are plans to address the bug with having forms and Laserfiche server on 2 different domains?  I've seen some hotfixes, but non that claim to address this issue.

 

Thanks!

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Answer

APPROVED ANSWER
replied on January 28, 2015

The bug you are referring to is SCR89247.  It is still an open SCR. 

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Replies

replied on May 6, 2015

Has this issue been resolved?  If so, has it been tested before we go ahead and apply the upgrade?

 

Thanks!!

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replied on May 6, 2015

No, the fix requires redesigning parts of the authentication as Windows authencation credentials don't work across untrusted domains. It is not something that can be hotfixed at this time.

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replied on May 6, 2015

So is this something 9.3 will provide?

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replied on May 6, 2015

Most likely 10, not 9.3.

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replied on May 6, 2015

Wow...so what is a customer supposed to do when they can't upgrade to 9.2 per the recommendation of Laserfiche for other issues they have with Forms?  We've been sitting on 9.1 due to the Domain issues...but other issues have arrived that we've been told are fixed in 9.2, but we obviously cannot upgrade.  What is the ETA of 10?

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replied on May 6, 2015

Daryl, this is not a bug, it's an enhancement request. Windows authentication in Forms has never worked across domains that do not trust each other. If there are other domain issues you're referring to, they're probably best handled through support cases.

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replied on May 7, 2015

Miruna I am not following what you are saying here.  Currently our Forms 9.1 server can talk to our Laserfiche server.  They both reside in separate domains.  With nothing else changing but an upgrade to 9.2, the forms server can no longer talk to our Laserfiche server.  I don't understand what windows authentication has to do with this. 

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replied on May 7, 2015

Miruna,

I'm confused...this worked in Forms 9.0 and 9.1...so why would it be an enhancement?  Tech Support when this issue was first created, considered it to be a bug and therefore, put in an SCR?  You're now saying it's an enhancement and not a bug...but why did this "enhancment" work before 9.2?  To me it would be a bug.

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replied on May 8, 2015

"SCR" stands for "Software Change Request" and it is out internal way of tracking issues. It applies to both bug reports and feature requests. Tech Support filing one does not imply in any way that a hotfix is pending.

The issue report mentioned above in this thread (89247) refers to logging into Forms with Windows Authentication when the Forms and Laserfiche servers are on different domains.

If that's not what you were talking about, then please open a support case so it can investigated separately.

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replied on May 8, 2015

We did open a support case....they created the SCR89247. Again...it works now in 9.1 and it worked in 9.0, it does not work in 9.2. Doens't seem to me that it would be a Software Change Request as we're simply asking that it do in 9.2 what it can do in 9.0 and 9.1...

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replied on May 8, 2015

Daryl, I think the reason for the SCR is because currently in 9.2 it does not work. So a software change is required to get it working. The software has to be changed from the current code to add that functionality back into the system since it was removed or broken in 9.2.

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replied on May 8, 2015

Which is fine...but why would it then be expected that it be fixed in 10 and not 9.3.  Seems odd to take something out that was previously in.  Explain that to an end user paying thousands of dollars for support when their only solution is to use the old software.

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replied on May 8, 2015

The Forms team is looking into it. It looks like your case may have been incorrectly classified as the same issue as the one reported in 89247.

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replied on June 8, 2015

Any updates on this?

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replied on September 14, 2015

Any updates to this case as customer is still sitting on Forms 9.1 and wants to know if this issue will be fixed in 10?

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replied on September 14, 2015

It is scheduled for Forms 10 at this time.

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replied on December 8, 2015

Raymond, has this issue been resolved with Forms 10?

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replied on December 8, 2015

Yes.  For this to work, you have to upgrade to Forms 10 with LFDS and use LFDS authentication.

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replied on May 12, 2015

Hi there,

For the bug with having forms and Laserfiche server on 2 different domains, do you have issues with repository named user login? or windows user login?

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