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Question

Web Admin Console - No Response Received From The Server

Administration

Updated February 3, 2015

asked on January 28, 2015

Whenever I try to log in to a repository from the web admin console, no matter how I try to log in, I always get a "no response received from server" message.

I've tried logging in with Windows Authentication on two different machines with two different AD accounts, and also with username/password authentication.

Any ideas or hints?

I'm running RIO 9.2 on Windows 2012 R2

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Replies

replied on January 28, 2015

If you use the regular LF admin console, not the web based one, does it work?

Can you register the LF server you are trying to connect to using the IP address instead of the servername or vice versa?

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replied on January 28, 2015

Yes, works through admin console.

Tried with IP but same result.

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replied on January 28, 2015

Are you using SSL with the Web Admin console? Does it work if you do not use SSL?

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replied on January 29, 2015

Same result whether or not SSL is imposed

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replied on January 29, 2015

Please contact your VAR so we can explore the issue further.

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replied on February 3, 2015

RESOLVED: When attaching the server through the admin console, I had SSL selected. When I detached and reattached without SSL - all is well.

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Web Admin Console - No Response Received From The Server

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