Question

Quick Fields: Is there a limit to the number of entries retrieved in a session?

Quick Fields

Updated January 16, 2019

asked on January 28, 2015 • Show version history

Is there a limit to the number of entries retrieved in a session? I have 200 folders each with 1-8 documents to be retrieved and when I run my session it stops after the first 100 (folders). Is this the max per session? I'm doing a manual run and not scheduling it during the day since I only have 900 left to process. If I knew the max, I would put it on a schedule.

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replied on January 28, 2015

There is no hardcoded limit, but Capture Engine allows setting limits on how many documents are processed in one pass. Maybe you have that set?

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replied on January 28, 2015 • Show version history

Miruna,

Where would I look to see if this is turned on?

Or is there a limit on the number of Tokens that can be assigned in one session? I am pulling field data from each of the folder paths that the documents are in, 3 tokens per folder path. After 100 folders that would be 300 token values. Could that be where the limit is?

Robin

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replied on January 28, 2015

if you are running Quickfields 9.0+, see the image below.

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replied on January 28, 2015

Thanks, I have checked there and it is turned off. I was wondering if there was a limit to the number of tokens it is creating from the document paths, see my question on this above, do you know?

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replied on January 28, 2015

Also, I am using Laserfiche Capture and not Universal Capture. The data is being moved to the repository before it is processed, so I'm not pulling straight from the file server.

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replied on January 28, 2015

Capture Engine has a similar option, also called Retrieval Limits in its properties dialog. Does the session just stop processing and gives you the summary? Are you logging into Laserfiche maybe as a different user with less rights who might not see those documents?

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replied on January 28, 2015

I am the Admin and I am running Quick Fields off the server logged into the server as myself (windows authentication). The quick fields user has full rights as I do, too.

It finishes with the summary at the bottom of the Processing Information pane. No errors.

I want to run this in the evenings, so I could allow it to run more than I am doing during the day. But, the last time I tried it in the evening I had 500 folders and it only processed 100. Today, when I manually told it to process 200, it only did 100, then displayed the summary as being Finished.

The Retrieval Limits section is showing all boxes unchecked. see below:

I have a schedule setup to start this evening at 5:00 pm and run for 10 hours processing every 2.5 hours. (It can process 100 folders in 2 hours.) I wanted to see if this would make the difference. For this test, I am only going to have 250 total in the process.

Any other suggestions?

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replied on January 29, 2015 • Show version history

My schedule ran last night and when I came in this morning only 100 folders were processed. This is not 100 entries (documents), but folders that I am processing through. I had set the actual schedule to run every 3 hours. I will just process 100 at a time for now. Would like to know if this is a limit. Btw, we are using the Quick Fields Core package, I'm trying to get approval to add the Complete package.

Updated: I ran 100 more this morning, here is the summary. The errors are only due to field size being too long.

Thanks for all the input!

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replied on May 11, 2015

I have run Quickfields on several customers recently using Universal Capture. In QF 8.3 you could set the limit on the number of docs to import and it would adhere to those limits. On Ver 9 it seems to ignore the limits set. I particularly use this when testing a new session, so I have just been isolating a few test files in one folder and let it run until it runs out of files. Is this a bug?

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replied on May 11, 2015

Universal Capture does not have limits on how many documents to retrieve.

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replied on May 12, 2015

That makes it tough when you are testing sessions. I would suggest this be made clearer on the user interface when selecting Universal capture (since it allows you to set them, even though it is ignoring you, or better yet, allow it to stop after a limit is set and met.

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replied on May 12, 2015

Are you sure we're talking about Universal Capture? The only setting in Universal Capture in Quick Fields 9 is for the number of documents waiting in the queue to be processed. This feature is new to 9, it was not present in 8.3. There are no settings for the number of documents to be captured.

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replied on May 13, 2015

This may be a terminology error. I was interpreting the panel that limits the number of documents to be processed to mean that would be all it would pull from the windows file system in a session. I see that in Laserfiche Capture engine there are more controls. I would suggest that terminology is confusing, since "processed" makes me think that is all it will pull for processing.

UC DocProcessor Panel.pdf (77.85 KB)

| Download

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replied on May 13, 2015

For Universal Capture all files are processed. The limit refers to the number of the files pulled from the source folder into the session's temporary folder for processing. Since copying files over is faster than processing usually, you can accumulate a queue of documents to process (and in some more extreme situations, run out of disk space). Universal Capture pauses the file copy operations until the queue size decreases as the session processes these documents, then resumes it seamlessly. This is all transparent to the user who pressed the Scan button.

I'll have the documentation clarified.

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replied on May 14, 2015

Thanks.

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replied on January 16, 2019

I'm having a similar problem to @████████. I have a folder with about 14,000 docs in it. When QF agent session runs, all the files are moved to the folder I specified on the network, so I know QF "saw" all of them. Yet, only a fraction of the documents end up in Laserfiche. If I manually (or schedule) the session to run 10 or 15 more times, then chunks of documents are pushed into Laserfiche until all of them are in.

I don't have any limits set for universal capture processing or retrieving files.

What's the deal? How can I have all documents processed at once?

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Quick Fields: Is there a limit to the number of entries retrieved in a session?

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